Gulf Power Company crews have restored power to 59,000 customers in just three days following the devastating floods that hit Northwest Florida.

The majority of the customers without power were located in Escambia and Santa Rosa County, who were hit hardest by the storm that hovered over Northwest Florida.  

Watch a video clip of crews restoring power in Perdido Key, Fla. 


“We’ve had a busy year so far with several storms, including the ice storm that hit our area pretty hard,” said Jeff Rogers, Gulf Power Communications manager. “One thing's for certain, our crews will be well prepared for what could come our way during hurricane season.”

Gulf Power’s customers are experiencing fewer power outages than any other time in recent history. In fact, investments in the power grid have made a significant difference, improving reliability for the utility’s 436,000 customers by more than 35 percent since 2010.

More than 300 linemen and 100 support personnel from other utilities arrived to help Gulf Power with restoration efforts. This includes crews from Mississippi Power, Alabama Power, Georgia Power, and Oncor, a utility located in Texas that Gulf Power assisted in December for an ice storm.

Most of the out-of-state crews are headed back home now that power has been restored to the majority of Gulf Power customers.

“We’re thankful for the help from our sister utilities as well as local authorities in the area who have helped us navigate flooded and blocked roads so that we could restore power,” said Rogers. “We also want to make sure our customers know how appreciative we are of their patience and support throughout this event.”

For those who are still without power, Gulf Power’s Online Outage map, outagemap.gulfpower.com, lets you track power restoration efforts. You can access this map through the company’s website or its new Outage App on your smartphone. Search for “Gulf Power” in iTunes or on the Google Play store to download the free app. You can also keep updated through Gulf Power’s Facebook page.

If your home is flooded above or at the level of electrical outlets, Gulf Power will not be able to restore power to your home until it has been inspected by the city or county.

Gulf Power Company is an investor-owned electric utility with all of its common stock owned by Atlanta-based Southern Company. Gulf Power serves more than 436,000 customers in eight counties throughout Northwest Florida. The company’s mission is to safely provide exceptional customer value by delivering reliable, affordable and environmentally responsible electricity while strengthening our communities. Visit online at GulfPower.com or on the company’s Facebook page, “Gulf Power Company.”

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