Georgia Power enhances service, reliability for 1.1 million customers
Automatic restoration improvements reducing outages and outage times
ATLANTA, Aug. 7, 2015 /PRNewswire/ -- Georgia Power announced today the completion of the installation of Automatic Fault Location, Isolation and Service Restoration (FLISR) distribution technology on circuits serving more than 1.1 million customers across the state. The technology automatically isolates a trouble area and restores service to remaining customers by transferring them to other nearby sources. A continued focus on investments that improve reliability and service for customers, such as FLISR, has helped position Georgia Power as an industry leader in customer satisfaction.
"We know that any outage is inconvenient for our customers," said Leslie Sibert, vice president of distribution for Georgia Power. "Ensuring that we have a reliable and resilient electric grid, with continuous improvements in technology, is just one of the ways that we offer world-class service for our customers."
The enhanced technology helps crews locate trouble spots more quickly and reduces overall outage durations for customers. So far this year, the company has avoided more than 9.2 million customer outage minutes due to the successful FLISR operations. Georgia Power plans to continue enhancing its infrastructure and expand the technology to an additional 150,000 customers by the end of the year.
Georgia Power added the FLISR technology to its network as part of statewide smart grid improvement project conducted through a multiyear Smart Grid Investment Grant awarded by the Department of Energy.
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For further information: Georgia Power Media Relations, (404) 506-7676, www.georgiapower.com