Georgia Power begins Hurricane Michael damage assessment; reminds customers to focus on safety after the storm
Damage assessment marks first phase of restoration process; Hardest hit areas include Albany, Americus, Bainbridge, Macon, Valdosta and Vidalia; 175,000 without power
ATLANTA, Oct. 11, 2018 /PRNewswire/ -- As Hurricane Michael clears Georgia, Georgia Power begins its first day of full-scale damage assessment Thursday. There has been significant damage due to high winds, heavy rain and fallen trees in the hardest hit areas including Albany, Americus, Bainbridge, Macon, Valdosta, Vidalia and other areas leaving nearly 175,000 customers without power. Damage assessment marks the first phase of the restoration process and Georgia Power has crews in the field assessing damage to begin the restoration process, followed by repair crews.
Georgia Power reminds customers that dangerous conditions exist following a storm.
After the Storm Safety Tips
- Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
- Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
- Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
- Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
- Watch for Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it's the law in Georgia.
- Protect electronics and appliances. Disconnect or turn off any appliances that will start automatically when power returns to avoid overloading circuits when power is restored.
For more on the damage assessment and restoration process, visit Georgia Power's YouTube channel.
Georgia Power monitored the path of Hurricane Michael prior to the storm entering Georgia. To complete restoration as quickly and safely as possible, the company mobilized 3,900 personnel from Georgia Power, other Southern Company operating companies and assisting utilities.
Tools You Can Use
- Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.
- Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.
Mutual Assistance Network
When severe weather strikes, Georgia Power has access to additional resources available as part of the Southern Company system, which includes multiple electric and gas companies serving more than 9 million customers nationwide. Additionally, Georgia Power is part of a national mutual assistance network consisting of dozens of utilities from around the country, and the company is able to tap into reinforcements when needed to restore power to Georgia customers following a storm. The company has contacted and requested aid through the mutual assistance network and additional resources have been assigned.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.5 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
SOURCE Georgia Power
For further information: Georgia Power Media Relations, (404) 506-7676 or (800) 282-1696, www.georgiapower.com