Southern Company Gas provides ways for customers to protect themselves during Utility Scam Awareness Week
ATLANTA, Nov. 19, 2019 /PRNewswire/ -- We hold ourselves accountable to the customers and communities we serve first and foremost. That's why Southern Company Gas is joining more than 130 U.S. and Canadian electric, water and natural gas utilities to protect customers against potential scams.
The Utilities United Against Scams consortium has designated Nov. 17-23 as Utility Scam Awareness Week. The weeklong campaign is designed to expose the tactics scammers use to steal money from customers and provide advice on how they can protect themselves.
Although there are several scam tactics, one of the most common involves unsolicited phone calls to customers by an individual who falsely claims to be a company representative. The scammer warns that the utility will disconnect the customer's natural gas service if a payment is not made within a short timeframe.
Other common tactics Utilities United Against Scams warns against:
Customers who suspect or experience fraud or feel threatened during contact with an individual posing as a company representative, should contact local authorities, and then the customer care center phone number listed on their local utility bill.
Follow Southern Company Gas on social media @SouthernCoGas and join in the conversation #StopScams.
About Southern Company Gas
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