ATLANTA - Southern Companys national accounts program has been voted by customers as one of the best in the country for service and responsiveness to customers.
The Edison Electric Institutes National Accounts Customer Advisory Group conducted a survey recently of hundreds of large multi-site electricity customers across the country. The customers, asked to identify their top three national account programs on a write-in ballot, named a total of 30 companies with Southern Company among the three receiving the most votes.
In the highly competitive market for national accounts, you have to constantly prove yourself worthy of customers business. So it is a real honor for Southern Company people to be recognized by the customers themselves for providing great service, said Marie Mouchet, manager national accounts for Southern Company.
In the same survey, Cindy Evans, regional account manager for Southern Company, was selected as one of the countrys top 5 account representatives.
"Southern Company continues to approach customer service as a top priority. Southern Company is not only responsive, but also proactive, taking advantage of opportunities to partner with customers on projects," said Margaret Manning, assistant vice president at TJX.
Southern Company (NYSE: SO) is an international energy company that operates more than 48,000 megawatts of electric generating capacity worldwide. It is the largest producer of electricity in the United States and one of the worlds largest independent power producers. Southern Company subsidiaries and their affiliates serve 12 million retail customers worldwide and millions more through the wholesale market. Based in Atlanta, Southern Company is the parent firm of Alabama Power, Georgia Power, Gulf Power, Mississippi Power and Savannah Electric.
Through its Southern Energy Inc. subsidiary, Southern Company has operations in 12 countries on five continents and has a growing presence in North America with assets in the Northeast, the Midwest, California and Texas. Southern Company also provides energy-related marketing, trading and technical services in the United States and Europe and offers Southern LINC wireless telecommunications.