Southern Company tops utility industry in customer satisfaction
PRNewswire
NYSE: SO
ATLANTA - June 7, 2007 - Southern Company ranked highest among 29 energy utilities in the University of Michigan’s latest American Customer Satisfaction Index (ACSI). The company’s score of 82 is an increase of two points over last year and well above the utility industry’s average score of 73. About Southern Company: With 4.3 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier energy company serving the Southeast, one of America’s fastest-growing regions. A leading U.S. producer of electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average. Southern Company has been listed the top ranking U.S. electric service provider in customer satisfaction for seven consecutive years by the American Customer Satisfaction Index (ACSI). ### |