Gulf Power is warning customers to continue to be aware of scam artists calling residents and businesses in Northwest Florida impersonating utility company employees.

The company has received an escalated amount of calls from customers reporting fraudulent calls this week. Customers are being told their electric bill is past due and that their electricity will be cut off if the customer does not provide a credit card payment or other forms of immediate payment. 

Gulf Power advises customers that:         

 ·       Gulf Power employees will never call a customer at home seeking any personal information, including credit card numbers.

·       Gulf Power representatives will never ask a customer for money when they visit a residence.

·       All Gulf Power representatives carry badges with picture identification that includes the employee’s name and the company’s name and logo. 

Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.

Gulf Power is working with local law enforcement agencies to identify the perpetrators. If anyone has been victimized by one of these schemes, or has any information about suspects, they are asked to call local law enforcement and to contact Gulf Power at 1-800-225-5797. 

Gulf Power Company is an investor-owned electric utility with all of its common stock owned by Atlanta-based Southern Company. Gulf Power serves more than 430,000 customers in eight counties throughout Northwest Florida. The company’s mission is to safely provide exceptional customer value by delivering reliable, affordable and environmentally responsible electricity while strengthening our communities. Visit online at GulfPower.com or on the company’s Facebook page, “Gulf Power Company.”

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