GULFPORT, MS – Mississippi Power employees and outside crews have been able to restore service to more than 20 percent of the company’s customers, four days after South Mississippi was devastated by Hurricane Katrina.
Outage numbers
“We’re seeing success throughout our service area now, even in the hardest hit areas,” said Kurt Brautigam, company spokesman. “We restored service to more than 13,000 customers yesterday and were also able to re-energize approximately 16 more substations. Several of those feed some of our outlying towns, which will allow for more progress in those areas today.
“As of late Friday, we’ve gotten service to nearly two thirds of our main substations system-wide, and we’ll pick up more today. That is allowing us to re-energize our distribution lines, which provide service to the main arteries. That’s where the majority of our outside workers are focused now.”
Substations in Lucedale, Columbia, Beaumont, and Saucier received power Friday, as did Keesler Air Force Base and several distribution substations that serve rural cooperative customers. Service points in Wiggins and Lumberton are expected to be restored today, along with several more co-op delivery points.
Power has now been restored to more than 40,000 of the company’s customers. Numerous hospitals, city water facilities, public safety organizations and other critical services.
More than 5,000 outside workers are in the company’s service area to assist with the effort, with another 3,000 scheduled to arrive Saturday and Sunday.
Damage assessments indicate more than 750 miles of lines are on the ground across Mississippi Power’s system. Nearly 5,000 poles will have to be replaced, and thousands more repaired. Nearly 70 percent of the company’s facilities suffered significant damage, especially in the hard-hit Coast and Pine Belt divisions. Some areas have been totally destroyed, and the company has estimated it may take up to four weeks to restore service to all customers who can receive it.
“The morale and productivity of our employees is remarkable, in spite of the disastrous conditions they are dealing with, both personally and in their jobs,” said Brautigam. “They are working extremely hard, as are the outside crews.
“There’s still a long way to go, but with the speed of our efforts it’s important for our customers to stay patient and safe. As more service is restored, they need to be more aware of lines on the ground and laying on fences and trees. Please stay away from all lines.
Customers who see dangerous situations are asked to notify public safety agencies or contact Mississippi Power’s outage reporting line at 800-ITS-DARK (800-487-3275).
As always, safety is the first priority in any storm restoration effort. Here are some important storm-related tips for customers to consider:
Mississippi Power gives priority to hospitals, water and sewer treatment facilities, police, fire and other critical customers for the overall safety and well-being of the community at large. Individuals with critical medical needs should consider making contingency plans in case power outages last for an extended period of time.
SAFETY FIRST! Stay away from downed lines. Warn others to do the same. Beware of lines that are touching a vehicle. Stay away from the vehicle and the line. Do not drive over lines lying on the road, and do not drive under low hanging lines. Keep children and pets away from downed lines. Always assume a
downed power line is live. Do not attempt to remove tree limbs or anything else
caught in power lines. Call Mississippi Power at 800-ITS-DARK (800-487-3275) or a local law enforcement agency if downed lines are spotted.
Do not connect portable generators to your household electrical wiring. This can cause serious injury to you and to Mississippi Power employees working on the lines in your neighborhood. Connect only essential appliances – such as freezers and refrigerators – directly to the generator.
To avoid carbon monoxide poisoning, operate generators outdoors in a well-ventilated, dry area that is away from air intakes to the home and protected from direct exposure to rain or snow. A good location is an open shed, under a canopy or a carport. Never use a portable generator indoors or in attached garages.
Most small gasoline powered generators purchased at home improvement stores are designed for appliances to be plugged directly into them rather than plugging the generator into the home`s wiring. Be sure to use heavy-duty, outdoor-rated cords with a wire gauge that is adequate for the appliance load. If you need to connect a generator directly to your home wiring, it should be done by a qualified electrical contractor, and a switch to disconnect your home wiring from the utility system should be installed and used before connecting the generator.
Having a generator connected directly to household wiring without this switch can result in power from your generator feeding back into utility wires, creating a deadly threat to you, your neighbors and to repair crews.
If there is damage to your meter box or the pole on top of your meter box, you must first have an electrician make repairs before Mississippi Power can restore your service.
If there is flooding in your home or business, Mississippi Power may be unable to restore electric service until the building is inspected by city or county code officials.
Please be patient. Crews restoring service will work as fast as safety allows. Before neighborhood lines can be restored, Mississippi Power crews must first repair substations and larger lines that bring power to neighborhoods.
Mississippi Power, a subsidiary of Southern Company, serves 195,000 customers in 23 Southeast Mississippi counties. For more information and daily updates on the company’s progress toward restoring service, go to www.mississippipower.com.
With more than 4 million customers and nearly 39,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier super-regional energy company in the Southeast and a leading U.S. producer of electricity. Southern Company owns electric utilities in four states, a growing competitive generation company and a competitive retail natural gas business, as well as fiber optics and wireless communications. Visit the Southern Company Web site at www.southerncompany.com.