Birmingham area scam reported
Scam in Birmingham area targets commercial customers
Alabama Power is warning customers about a new wave of an old scam – specifically targeting commercial customers in the Birmingham area.
In this instance, scammers call from toll-free numbers claiming that the customer’s account is past due and the customer’s service will be discontinued if the customer does not make a payment. The number features a recording claiming to be Alabama Power; however it is not.
Alabama Power does not conduct business in this manner. If receiving a call, do not rely on caller ID, as thieves alter the number on those devices to appear local, or even display “Alabama Power” or “Customer Service.”
Customers who receive suspicious calls are encouraged to hang up, and report it to law enforcement. The next call should be to your utility company’s billing department to confirm your account status and alert them of the scam.
To avoid being scammed, Alabama Power customers should remember: