Gulf Power crews restore 38,000 in 24 hours

Gulf Power News

For immediate release — Oct. 8, 2017

VIDEO: Crews work with Escambia County tree trimmers to get the power on

Gulf Power crews restore 38,000 in 24 hours

Pensacola, Fla. — Gulf Power crews, joined by more than 250 outside crews, have completed restoring service to customers in the wake of Hurricane Nate. Crews worked through the night to restore more than 38,000 outages in about 24 hours since Hurricane Nate first impacted Northwest Florida.

“I’m proud of our team and the outstanding work they did today,” said Adrianne Collins, Gulf Power VP of Power Delivery. “Every single Gulf Power employee has a storm function, and they all came together to safely restore power to our customers. Despite the wind and driving rain, our crews persevered until all power was restored.”

After Hurricane Nate made landfall near Biloxi, Mississippi early this morning with 85 mph winds, it quickly lost strength as it moved across Northwest Florida and turned to the northeast.

“We want to thank our customers for their patience and understanding as crews worked to restore their power,” said Collins. “Year-round we train for this type of a scenario and crews deploy to different areas to help others restore power. That training and developing of skills has really paid off in helping us quickly and safely get our customers’ power back on in the wake of Nate.”

Georgia Power crews from Southern Company along with energy providers from Tennessee, Kentucky and Florida pitched in to help.

“Having the strength and resources of Southern Company and other industry partners behind you when you’re faced with this type of situation is everything,” said Collins. “We’re better together — with Georgia Power and other crews from Florida and out of state by our side, we were able to speed the restoration process while working safely.”

Storm information here.

How customers can connect with Gulf Power

• To get the latest updates on outages, customers can download Gulf Power’s app and access the outage map for the latest restoration information. The app is free and available for iPhone and Android. Just search for “Gulf Power” in iTunes or the Google Play Store.

• Customers can follow Gulf Power updates on Facebook or Twitter: or

• Sign up for free PowerOut alerts through your cell phone by texting REG to MyGulf (694853). Or, visit the Preference Center in the My Account area of to choose whether to receive texts, emails or phone calls with outage updates.

• Gulf Power knows when your power is out. However, you can call 1-800-487-6937 if you have any questions about your outage.


Crews restoring power overnight

Local contractor, Pike, is among the crews helping Gulf Power with restoring power to Northwest Florida customers


About Gulf Power

Gulf Power is an investor-owned energy provider with all of its common stock owned by Atlanta-based Southern Company. Gulf Power serves more than 460,000 customers in eight counties throughout Northwest Florida. The company’s mission is to safely provide exceptional customer value by delivering reliable, affordable and environmentally responsible electricity while strengthening our communities. Visit online at or on the company’s Facebook page. News information can be found at