Gulfport, Miss. – Mississippi Power has completed initial storm restoration to the cities of Hattiesburg and Petal following Sunday’s tornado. As of 10 a.m., crews restored power to those customers able to receive it.

“It’s important our customers are able to return to normalcy after a devastating storm,” said Mississippi Power Pine Belt Division Manager Jason Lee. “With electrical restoration as the first step, it’s our mission to restore power to our customers as soon as possible.”

More than 300 additional support, including linemen, engineers and tree crews, were called to action to expedite the restoration process. The extensive damage included nearly 100 broken power poles as a result of the severe weather.

Crews are now inspecting the system for any additional damage or weakened areas caused by the continuing inclement weather conditions.

Important Messages for Customers:

Customer outage reporting
Customers should report outages through the company’s automated reporting system at 1-800-ITS-DARK (1-800-487-3275). Also, representatives at our Customer Service Center are available 24 hours, 7 days a week at 1-800-532-1502.

Power line safety
Never touch a downed power line – always assume it is live. If you come across a downed line, contact our Customer Service Center, available 24 hours, 7 days a week at 1-800-532-1502 and call 911.

Customers can follow updates on Mississippi Power’s Facebook page or Twitter feed @MS_Power.

Mississippi Power, a Southern Company subsidiary, serves approximately 186,000 customers in 23 southeast Mississippi counties. Mississippi Power recently was awarded the Edison Electric Institute’s Emergency Assistance Award for restoration efforts after Hurricane Sandy.

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