Georgia Power prepares for weekend ice storm

In preparation for this weekend’s projected ice storm in North Georgia, Georgia Power is moving crews from the southern part of the state.

Line personnel from Valdosta and Brunswick are moving Friday to the Atlanta and Augusta areas to be ready to assist in power restoration efforts. The Valdosta crews will stage at the Mall of Georgia and will arrive after 7 p.m. Friday. Crews from Macon and the middle portion of the state are on standby to address any outages there before moving north.

The company’s Storm Center is monitoring the storm and directing placement of crews in preparation to restore outages. In addition to Georgia Power personnel, the company has requested assistance from Southern Company subsidiaries Alabama Power, Mississippi Power, Savannah Electric and Gulf Power, as well as other utilities throughout the southeast.

Georgia Power officials note that if the projections of ¼ to ½ inch of ice accumulation prove accurate, significant and sustained power outages are expected to occur.

In the event of a major power outage, Georgia Power’s first priority is to restore electricity to emergency public service agencies, such as police and fire departments, and hospitals. The next priority is to restore power safely to as many customers as possible with each repair.

Here are some safety tips for customers to follow when severe weather hits:

- Residents who have a life-threatening medical emergency should call 911.

- Always avoid downed power lines. Any downed line should be considered energized and therefore dangerous. Report downed lines immediately to local public safety authorities and stay out of the immediate area. - Avoid debris laying on the ground that may conceal downed power lines and make sure there are no downed lines before allowing children out to play.

- Steer clear of Georgia Power crew work areas. Equipment and energized lines may be in the area that could create a safety hazard.

- When driving, watch for crews working along the roadways, and obey all traffic signs and directions around work areas.

- When leaving your home and power is off, turn off the main breaker as a precaution to avoid a power surge once the power is restored.

- Don’t attempt to make repairs to Georgia Power’s electrical system or pull limbs off lines.

- Be patient. When a major outages occurs, Georgia Power crews must first restore power to transmission lines and distribution circuits before working on distribution lines that feed directly to homes and businesses. However, be assured that Georgia Power crews are working as quickly and safely as possible to restore power to customers.

- Customers are reminded to be careful when using portable heaters or other supplemental heating. Never place heaters near flammable materials or where they might tip over. Use fire screens to prevent sparks and embers from causing problems.

- Customers should exercise extreme caution if using candles during a power outage. Always keep candles away from flammable objects and never leave them burning unattended.

If the weather interrupts electrical service, customers are urged to call the Customer Care Center at 1-888-891-0938. This line is answered by an automated system designed to handle power outage calls; however, customers may also talk directly with a customer service representative. The most efficient way for customers to report outages is to leave all information on this system.

In response to customer requests Georgia Power now provides an online power outage reporting system. Customers may report outages at www.georgiapower.com.

**Note to media: This service is convenient for customers to report outages using battery-powered laptops or computers at work.

Georgia Power is the largest subsidiary of Southern Company, one of the nation’s largest generators of electricity. The company is an investor-owned, tax-paying utility, serving customers in 57,000 of the state’s 59,000 square miles. Georgia Power’s rates are more than 15 percent below the national average and its 2 million customers are in all but six of Georgia’s 159 counties.