National Accounts Program among top three in the nation

Southern Company’s National Accounts organization has been named one of the top three programs in the nation for customer satisfaction. This marks the third year in a row that Southern Company has received this prestigious award. The award is given annually by Edison Electric Institute’s Customer Advisory Group, and was presented yesterday in Denver Colorado. The Advisory group surveys hundreds of the nations largest commercial customers, and identifies utilities that excel in providing outstanding customer service and value.

“Our customers are our greatest asset,” says Leonard Haynes, executive vice president and chief marketing officer of Southern Company. “Southern Company is committed to leading the industry in customer service and customer satisfaction. It’s an honor to be recognized by this important group of customers.”

Southern Company’s National Accounts organization is an energy-oriented service resource geared toward adding value to the businesses of the customers they serve in a competitive industry. It is the single source contact for business customers who look for products, services, energy information and industry expertise. With 4 million customers and nearly 35,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier super-regional energy company in the Southeast and a leading U.S. producer of electricity. Southern Company owns electric utilities in four states, a fast-growing competitive generation company and an energy services business, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are 15 percent below the national average. Southern Company has been named No. 1 on Fortune magazine’s 2002 “America’s Most Admired Companies” list in the Electric and Gas Utility industry. Southern Company has more than 500,000 shareholders, making its common stock one of the most widely held in the United States.